Return Policy

Vanguard Bridge NZ designs and builds websites. We do not sell or ship physical products, so there is nothing to post back and no return shipping costs.

You receive digital work: website files, code, designs, logins and access to the finished site. These are delivered by email, through a shared folder or by being installed on your hosting.

Every build includes 2 rounds of changes before handover, so you can ask for anything that does not match the agreed brief to be corrected. Extra rounds of changes cost £50 each.

Because digital work cannot be returned, refunds are handled under our Refund Policy, which explains when you can get your money back and how to ask for it.

Email fazraan@vanguardbridge.co.uk, or call or WhatsApp +94 72 248 6827 (Phone and WhatsApp: 24 hours a day, 7 days a week (Sri Lanka time, GMT+5:30)).