Terms & Conditions

These terms are the agreement between Vanguard Bridge NZ (registration no. CPC/DC/PD/5111), 23/2/D Theldeniya Road, Madawala Bazaar, Kandy District, Sri Lanka ("we", "us") and the business that orders work from us ("you"). By paying a deposit or using our payment page, you agree to them. We sell to businesses only, not to consumers.

We design and build websites for businesses and agencies, including white-label work that an agency delivers under its own brand: landing pages, business websites, booking websites, online shops, edits and monthly care plans. What each job includes, its price and its delivery date are set out in our written quote, which forms part of these terms.

Our prices are shown on this website and in your quote, in pounds sterling (GBP). Hosting, domains, paid plugins and other third-party products are billed at the price we pay. Any work outside the agreed quote is quoted separately before we do it.

• Builds: 50% deposit before work starts, 50% on handover.
• Care plans: monthly in advance. Edits: billed for the time used.
• You can pay by bank transfer (contact us for our bank details) and, once available, by Visa or Mastercard through our secure OnePay payment page. Card payments are processed by OnePay; we never see or store your full card details.
• Invoices are due within 7 days unless your quote says otherwise.

Delivery times run in working days (Monday to Friday, excluding public holidays). They start on the working day after we receive both your deposit and all the content we need. If you are late sending content or feedback, the delivery date moves by the same number of days.

Each build includes 2 rounds of changes. Extra rounds cost £50 each. When the work matches the brief, you approve it and we hand it over on receipt of the final payment.

You confirm that you have the right to use all text, images, logos and other content you give us, and that your client has agreed to it being used. You are responsible for the content of the finished website and for your relationship with your client.

When you have paid in full, you own all the code, files, designs and logins we made for the job, and we hand them all over. Third-party products such as themes and plugins remain under their own licences. We may keep a private copy for our records, and we will not show your work publicly without your permission.

For white-label work, we never contact your clients and never put our name on their website. We keep your business information and your clients' information confidential, and we will sign a non-disclosure agreement if you ask.

You can cancel a job or a care plan by email. Refunds are handled as set out in our Refund Policy. Because we provide services only, our Return Policy explains how digital work is handled instead of returns.

We carry out our work with reasonable skill and care. Our total liability for any job is limited to the amount you paid us for that job. We are not liable for loss of profit, loss of business, loss of data, or other indirect losses, or for problems caused by third-party services such as hosting, plugins or payment providers. Nothing in these terms limits liability that cannot be limited by law.

If you have a complaint, email fazraan@vanguardbridge.co.uk with the details. We will reply within 2 working days and try in good faith to resolve it within 14 days. If we cannot agree, either of us may refer the dispute to mediation in Sri Lanka before going to court. This does not stop you from contacting your card issuer.

These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute.

We may update these terms. The version on this page when you pay your deposit applies to that job.

Vanguard Bridge NZ, 23/2/D Theldeniya Road, Madawala Bazaar, Kandy District, Sri Lanka. Email fazraan@vanguardbridge.co.uk. Phone and WhatsApp +94 72 248 6827. Hours: Phone and WhatsApp: 24 hours a day, 7 days a week (Sri Lanka time, GMT+5:30).